Conditions of use

The owner of this website is: Val Goldfinch Designs, Northamptonshire, United Kingdom. ('Val Goldfinch Designs'/'we'/'us'/'our').

All items for sale from the Val Goldfinch Designs website are bound by our terms and conditions. In confirming your order on our site you are agreeing to be bound by the following:-

Copyright
The content of this site is the copyright of Val Goldfinch Designs. All images are the copyright of, and used with kind permission of their respective owners. No content of this site must be used without written permission.

Security
We use a secure payment system for processing all orders provided by PayPal. You do not need to have a PayPal account in order to make a payment.

Availability
All products and services are subject to availability and may be withdrawn at any time, including after you have placed your order. If your order cannot be fulfilled we will let you know within 24hrs. We reserve the right to withdraw any item from sale at any time. In these circumstances you will be advised.
By placing an order with Val Goldfinch Designs the customer agrees to accept our terms and conditions

Descriptions
While we have made every effort to show and descibe our products as accurately as possible, monitor settings may cause the colour reproduction to differ slightly from the images shown. We have tried to describe all products fairly.
By placing an order with Val Goldfinch Designs the customer agrees to accept our terms and conditions

Prices
All prices stated on the website are inclusive of postage to Mainland UK and are subject to change without notice.
Whilst we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
By placing an order with Val Goldfinch Designs the customer agrees to accept our terms and conditions

Payment
Payment will be taken from your Credit/Debit card at the time of order. When payment is made by Credit/Debit card, you are authorising us to debit the total cost of the items selected with the addition of delivery costs (were applicable). If your card cannot be verified through PayPal or our security checks, the order will not be dispatched. In the event that we are unable to fulfil your order, then you will be notified and your Credit/Debit card will be refunded in full.
Other Ways to Pay If you prefer not to order through our website or you wish to pay by cheque or postal order, please email sales@valgoldfinchdesigns.co.uk for details. We only accept cheques drawn on UK sterling bank accounts. Sorry, but we do not accept Eurocheques, gift or book tokens.
By placing an order with Val Goldfinch Designs the customer agrees to accept our terms and conditions

Refunds
Refunds can only be made to the card used to place the order. Please see our Shipping & Returns section for further details.

Returns Policy :
Faulty or damaged items must be notified to Val Goldfinch Designs within 48 hours of delivery in writing (e-mail) and returned within 5 days of delivery
Damaged in Transit -You must notify us within 24 hours of receipt of your goods for any claims of damaged items. If your item has been damaged in transit, either in a small package or large boxed package, you must keep ALL packaging and the item for inspection by a Royal Mail or Parcel Force inspection officer, until your claim is completed.
Failure to do so will invalidate your claim and no compensation will be paid.
By placing an order with Val Goldfinch Designs the customer agrees to accept our terms and conditions

Processing of Orders
No contract for the sale of any product will subsist between you and Val Goldfinch Designs until we dispatch the product(s) ordered. We will confirm that the product(s) have been dispatched by a confirmation email. This confirmation e-mail amounts to an acceptance by Val Goldfinch Designs of your offer to buy goods from Val Goldfinch Designs (whether or not you receive that
e-mail). You agree that e-mail can be used as a long-distance means of communicating with you.
On confirmation of an order you are confirming that all the details provided are accurate.
You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.
We will not pass on your personal or credit or debit card details to any third party except PayPal, who require them for the purposes of processing your payment. Please refer to our Privacy Policy for further information.
You undertake that all details you provide to us for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered
By placing an order with Val Goldfinch Designs the customer agrees to accept our terms and conditions

Title of Goods
Title to the product passes to you at the time of despatch. We are not liable for damages or loss that is incurred during delivery.
Goods will be sent to the address given by you in your order and stated in the Order Confirmation email.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events
By placing an order with Val Goldfinch Designs the customer agrees to accept our terms and conditions

Other
To the fullest extent permitted by law, Val Goldfinch Designs is providing this site and its contents on an `as is` basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this site or the information, content, materials or products included in this site including, without limitation , warranties of merchandise and fitness for a particular purpose. In addition, Val Goldfinch Designs does not represent or warrant that the information accessible within this site is accurate, complete or current.